Returns & Exchanges

At Amazon Flex, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to your account, navigate to your order history, and select the item you wish to return to generate a return authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 3.
  Attach the Label

  Download and print the prepaid shipping label from your email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package at any authorized carrier location and use the provided tracking number to monitor your return's progress.